Shipping

We ship worldwide with DHL from our warehouse in Germany.

Germany

Orders of €100 or more ship free of charge. Below that, shipping costs €4.95. Delivery usually takes 2 to 5 working days.

European Union

Orders of €100 or more ship free of charge. Below that, shipping costs €6.95. Delivery usually takes 3 to 7 working days.

Countries outside the EU

Shipping costs are calculated at checkout. Delivery usually takes 4 to 10 working days.

Depending on the country, customs duties, import taxes or carrier fees may apply. These costs are yours to pay; we can neither cover nor refund them. The customs authority in your country can tell you more.

Packaging and tracking

We pack every order with care in the ALECOO box. As soon as your parcel is on its way, you will receive an email with the tracking details. If no email arrives, please check your spam folder.